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Εδώ εκτίθεται ίσως το παλαιότερο παράπονο καταναλωτή στον κόσμο

Αυτή η επιγραφή από την Μεσοποταμία γράφτηκε πριν από 4000 χρόνια από ένα πολύ αναστατωμένο άνθρωπο ονόματι Nanni προς την …υπηρεσία εξυπηρέτησης πελατών του Ea-Nasir, έμπορο χαλκού. Γράφει:

«Όταν ήρθατε, μου είπατε τα εξής: «Θα δώσω στον Gimil-Sin όταν έρθει, χάλκινους ράβδους καλής ποιότητας. Αναχωρήσατε τότε αλλά δεν κάνατε αυτό που μου είχατε υποσχεθεί. Δώσατε στον αγγελιοφόρο μου ( Sit-Sin) ράβδους που δεν ήταν καλής ποιότητος και του είπατε: « Αν τα θέλεις,

παρέλαβε τα. Αν δεν τα θέλεις, να φύγεις!» Για ποιόν με περάσατε για να με μεταχειρίζεστε με τέτοια περιφρόνηση; … Προσέξτε γιατί από δω και πέρα δεν πρόκειται να δεχθώ χαλκό από εσάς αν δεν είναι εξαιρετικής ποιότητος. Θα επιλέγω ράβδους για το ναυπηγείο μου από αλλού και θα ασκήσω εναντίον σας το δικαίωμά μου να απορρίψω τα προϊόντα σας επειδή με αντιμετωπίσατε με περιφρόνηση.»

Η επιγραφή είναι γραμμένη σε σφηνοειδή γραφή με γραφίδα που χαράχτηκε πάνω σε πηλό και μετά ψήθηκε σε φούρνο για να στερεοποιηθεί. Χρειάστηκε δηλαδή λίγο παραπάνω κόπος από ένα σημερινό θυμωμένο σχόλιο σε κάποια σελίδα του Διαδικτύου ή του Facebook.
Πριν 4000 χρόνια στην Μεσοποταμία γράφτηκε ίσως το πρώτο παράπονο εξυπηρέτησης πελατών στον κόσμο

https://www.iellada.gr/istoria/vretanik ... den-xerete

As it turns out, Nanni wasn’t the only one with a complaint against the merchant; in fact, the British Museum has even more evidence of Ea-nāṣir’s crooked copper dealings. On another tablet, someone named Imgur-Sin exhorts Ea-nāṣir to “transfer good copper to Niga-Nanna…Give him good copper, so that I will not become upset! Do you not know that I am weary?”

The copper baron’s reputation for inferior product had obviously gotten around Ur: In yet another communique to the copper baron, a trader named Nar-am demands: “Give [Igmil-Sin, Nar-am’s messenger] very good copper! Hopefully the copper in your care has not gone out.”

But given the durability of Ea-nāṣir’s customer service problem, perhaps it’s only fair to give him the last word. Remarkably, a note from the beleaguered Babylonian merchant survives—and unsurprisingly, it’s full of copper-caused drama. In the letter, Ea-nāṣir tells a man named Šumum-libši and a coppersmith not to overreact when two other men come to them in search of some missing metal.

“Do not be critical,” advises Ea-nāṣir. “Do not fear!”

Solid advice from history’s most famous copper con man.

https://www.nationalgeographic.com/hist ... erchant-ur

sys3x έγραψε: 07 Φεβ 2024, 15:35 Ωραίος νήμας.


Το καλλίτερο πρωινάδικο έβα.

Now, when you had come, you spoke saying thus: 'I will give good ingots to Gimil-Sin'; this you said to me when you had come, but you have not done it. You have offered bad ingots to my messenger, saying 'If you will take it, take it; if you will not take it, go away.' Who am I that you are treating me in this manner -- treating me with such contempt? and that between gentlemen such as we are. I have written to you to receive my money, but you have neglected [to return] it. Repeatedly you have made them [messengers] return to me empty-handed through foreign country. Who is there amongst the Dilmun traders who has acted against me in this way? You have treated my messenger with contempt. And further with regard to the silver that you have taken with you from my house you make this discussion. And on your behalf I gave 18 talents of copper to the palace, and Sumi-abum also gave 18 talents of copper, apart from the fact that we issued the sealed document to the temple of Samas. With regard to that copper, as you have treated me, you have held back my money in a foreign territory, although you are obligated to hand it over to me intact. You will learn that here in Ur I will not accept from you copper that is not good. In my house, I will choose and take the ingots one by one. Because you have treated me with contempt, I shall exercise against you my right of selecting the copper

hades έγραψε: 07 Φεβ 2024, 15:43 Δλδ υποχρεούταν ως έμπορος να κρατάει τα γραπτά παράπονα των πελατών;;ΝΤάξει πολύ μπροστά στην Μεσοποταμία

Αρίστος έγραψε: 07 Φεβ 2024, 15:40 Κατι χιλιετιες αργοτερα αντι να πουλανε βητα διαλογης χαλκο πουλανε νοθευμενη βενζινη με ξυλολιο και η μεταφορα του ξυλολιου γινεται με κρατικους σιδηροδρομους.

.

Say to Shumun-libshi and the Zabardabbû: [1]

Ea-Naṣir and Ilushu-illassu say:

As for the situation with Mr. “Shorty” and Erissum-matim, who came here, don’t be scared.

I made them enter the temple of the Sun-God and take an oath. They said, “We didn’t come about these matters; we came for our businesses.”

I said, “I will write to them” — but they didn’t believe me!

He said, “I had a quarrel with Mr. Shumun-libshi.” He said, “[…] to his partner. I took, and you did not […] You didn’t give to me.”

Within 3 days, I’ll come to the city of Larsa.

Also, I spoke with Erissum-matim and said, “What is your sign?” [2]

I said to the kettle-maker (?), “Go with Ilum-gamil the Zabardabbû, and take the shortfall for me, and put it in the city of Enimma.”

Also, don’t neglect your […].

Also, I have given the ingots that we talked about to the men.

P.S. Don’t be critical! Get the […] from them! Don’t worry! We’ll come to you. [3]

https://mostlydeadlanguages.tumblr.com/ ... n-uet-v-72